Fullstack and Mobile Software Engineer

I’m obsessed with building.

I develop web and mobile products end to end. Forward Deployed Engineer at Lyra, founder of Breaktime (15,000+ users) and a UNSW Computer Science / Commerce graduate (2022–2026).

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GitHubnathanchann LinkedInnathanchan08 X@nathanchnn
Currently
Forward Deployed Software Engineer
at Lyra
448 contributions since June · 845 this year

Toolbox

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Experience

Lyra | Faction (a16z)Forward Deployed SWE · Feb 2026 – Now
  • Citation and document highlighting: Led development of document highlighting that links every AI-extracted order value to its exact location in the customer's original Excel, PDF, email or photo, so representatives can verify it instantly. Replaced a paid vendor with an in-house pipeline at 99.6% accuracy.
  • Evaluation: Built an evaluation framework and daily drift monitoring that caught two silent vendor regressions.
  • Extraction: Eliminated duplicate line items and reduced email extraction cost by about 4x.
  • ERP integration: Migrated Epicor P21 lookups to a Snowflake replica with API fallback, at a 100% match rate on production orders.
  • Outlook integration: Built OAuth, encrypted credential storage and connection management.
  • Workflows: Built order assignment and automatic routing of escalated chats to the least-busy representative.
  • Infrastructure: Migrated production storage to AWS S3 with no data loss and added job-queue alerting.
  • Voice agents: Built CI and load testing for real-time voice agents on LiveKit and Cartesia.
Macquarie GroupBackend SWE Intern · Jun – Dec 2025
  • Dependency DAG orchestrator with re-runs and Redis caching, cutting deal and rate load times by 90%.
  • Loki/PromQL recording rules to query 500TB a month past Grafana limits.
Humm GroupMarketing Intern · Feb – Jul 2024
  • 40+ SQL analyses with Pandas/Matplotlib and an Apps Script automation sending 80+ emails a week.
Colgate-PalmoliveOmnichannel Intern · Jan – Jun 2023

Education

UNSW Sydney GraduatedB. Computer Science / Commerce · 2022 – 2026
  • WAM 78.5 (Distinction). UNSW Co-op Program Scholar.
  • IT Director, Business Information Technology Students Association.
North Sydney Boys High School2016 – 2021

ATAR 98.05 · HSC All-Rounder Achievers List

Awards
Microsoft ProtégéNational case competition · 2nd place · 2022Placed 2nd in a national case competition. As digital consultants, our team designed disaster readiness solutions for Australian floods: monitoring dashboards combining Bureau of Meteorology data, IoT water level sensors and weather APIs in real-time Power BI. UNSW Co-op ProgramIndustry scholarshipSelected for the UNSW Co-op Program, an industry scholarship with paid placements, which led to my backend engineering placement at Macquarie Group. CSESOC Flagship HackathonHackathon · Habit trackerBuilt a full-stack habit tracker: a Next.js and Firebase web app plus a React Native app synced with Apple HealthKit, with streaks, success rates and a calendar view. UNIHACKHackathon · Cyberbullying detectionBuilt a cyberbullying detection web app in Next.js. It scraped social media comments with BeautifulSoup and used the ChatGPT API to classify types of bullying.